#114524 Head of Risk Management department #Oksana Hot vacancy Remote Full Time Office Paid Relocation

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Oksana Job Advice Agency

Competencies / Technical stack
  • At least 3 years of directly related experience in risk management
  • Bachelor’s or Master’s degree in business, Risk Management, Finance or closely related field required
  • Fluent knowledge in English and Russian
  • Experience working in a similar gambling field is preferred
  • Superior communication skills and the ability to present information through written reports and presentations required
  • Analytical thinking skills are needed to evaluate complex claims
  • Possess excellent and visible organizational skills and demonstrate the ability to work on multiple projects in an effective manner and under deadline pressure
  • Must have a strong attention to detail when reviewing documents and policies
  • Must possess solid writing and time management skills, and strong work ethic to handle a large caseload
  • Demonstrated skill and experience with negotiations
  • Must possess intermediate proficiency in Microsoft Office Suite (Word, Excel, and Outlook) and strong information systems knowledge
  • Proven ability to exercise sound judgment and discretion, analyzing and resolving confidential, difficult and sensitive situations with grace, diplomacy and tact
  • Ability to lead via influence to gain alignment and achieve goals in a fast past paced work environment

Main responsibilities:
  • Manage a team, which deals with Risk, fraud & AML, KYC and player verification
  • Suggest tools and establishing procedures needed to set objectives and keep high level of service
  • Create fraud rules based on analytics and segmentation
  • Monitor Risk process optimization and involvement in relevant projects
  • KYC process management, optimization and compliance with regulatory requirements
  • Review Customer Operation Division existing processes, operational risk detection, evaluation and control tool implementation
  • Define key metrics and targets to ensure proper and efficient functionality
  • Collaborate with AML /Compliance Departments on legal related issues
  • Set a healthy balance between risk measures and customer experience
  • Communicate closely with internal departments’ managers in making mutually useful procedures

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